Privacy Policy

Effective Date: 12/01/2025

Untouchable M’Z Lawncare values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or request services.

1. Information We Collect

We may collect the following information when you submit a form or contact us:

Name

Phone number

Email address (if provided)

Service address or general location

Service details and messages you provide

Appointment or service request information

We may also collect basic website usage information such as pages viewed, device type, browser type, and approximate location based on IP address.

2. How We Use Your Information

We use the information collected to:

Respond to quote requests and service inquiries

Schedule services and communicate about appointments

Provide service-related notifications and updates

Improve our website and customer experience

Send marketing or promotional messages only if you opt in

3. Text Messaging and Consent

If you provide your phone number, you may receive transactional messages related to your request or services, such as appointment reminders, service confirmations, and service-related notifications.

If you separately opt in, you may also receive marketing or promotional text messages, such as special offers or service updates.

Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.

Consent to receive messages is not a condition of purchase.

4. Sharing of Information

We do not sell your personal information.

We may share information with service providers who help us operate our business and website, such as website hosting, CRM tools, scheduling tools, and messaging providers. These providers are only permitted to use your information to perform services for us.

We may also disclose information if required by law or to protect our rights, safety, or property.

5. Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies or similar technologies to improve website performance and understand how visitors use the site. You may be able to control cookies through your browser settings.

7. Your Choices

You may request to update or remove your information by contacting us.

You may opt out of marketing text messages at any time by replying STOP. Transactional messages related to active service requests may still be sent when necessary.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Information

If you have questions about this Privacy Policy, please contact:

Untouchable M’Z Lawncare
Serving Deltona, Florida and surrounding West Volusia County areas
Phone: (904) 325-2435